Jim Brubaker from Pennsylvania
My dental trip to Europe started while sitting in a prosthodontist’s office in the USA. I was in disbelief at the quote he had just given me for my treatment plan to finish the work the orthodontist had begun about 13 months prior. To say I was unprepared for the amount he quoted would be understatement. I was prepared for an amount half the amount he quoted. After receiving similar quotes from 2 other prosthodontists in the US, I remembered a news story I heard about dental tourism in Hungary, and decided to pursue this possibility.
I contacted Dental-Offer, who immediately referred me to a partner in the US to work with. They were very professional and straight forward, and understood exactly what I was looking for. Their responses prompt, professional and understanding. I sent them my x-rays (obtained from my prosthodontist), and they had a treatment plan returned to me within days. They were very willing and competent to discuss my treatment plan with me, giving me many reassurances. For me personally, my treatment plan was about 1/3 the cost of treatment plans in the US.
Once I decided that I was going to travel to Hungary for my treatment, they were able to guide me through the entire process, making me very comfortable with the thought of pursuing treatment in Hungary. They kept in constant contact to be sure all the details were handled.
I was greeted at the Airport, transported to my accommodations, which they had made for me in a very comfortable and clean apartment, given a tour of the town, and even helped me purchase some groceries at a local market. There was even a European cell phone with numbers preprogrammed, in case I had any questions or concerns.
- Alex, Jim and Florian in Mosonmagyaróvár
My treatment was in the quaint city of Mosonmagyaróvár, which is very charming. My dentist and his entire staff were courteous, professional, and very caring during my treatment. And they spoke English. My dentist was knowledgeable in all aspects of my treatment, eliminating the need to see many different dental professionals, as was required in the US.
If you are like me, you have probably spent more time in dental offices than you ever cared to, and therefore are quite familiar with the equipment used in those offices. To my pleasant surprise, the equipment I found in the dental office where I was treated was more technologically advanced than any of the equipment in the many dentist offices I have visited in the past few years in the US.
By the end of my first week, I had received 5 implants, had a broken root extracted (in the US they were going to require I be under anesthesia for this. The dentist here did it in under 2 minutes with a local anesthetic with absolutely NO pain and had long-term temporaries created. (Yes, I have a second visit.)
While here, Dental-Offer arranged to excursions for me, one to Bratislava and one to Vienna. What beautiful cities, full of rich history and world-class restaurants and shopping!
The bottom line for me was this – Dental-Offer provided me excellent personal service, making sure that all my needs and even some of my ‘wants’ were taken care of. I received dental treatment that was second to none, and now can eat and actually enjoy food again! I was not only made to feel like a client, but was made to feel as though I was important. Dental-offer is much more than just a travel liasion, they understand what it means to provide great customer service. They treated me like I was a member of their family, not a client they would never see again.
And all this after my first treatment. I will update this after the second treatment in a few months, but am confident that the same quality of care and treatment will be delivered. Thanks to Dental-Offer for helping me to accomplish my dental goals as well…
Jim Brubaker
